Support
Write to us. A person reads every message, usually the same day.
Before you write
- Blocking stopped? Open Kept, Settings, Repair blocking. It checks Screen Time access and applies every rule again.
- Locked out of a strict moment? Settings, Emergency passes. One pass a month opens everything for 15 minutes.
- Subscription questions? Settings, Subscription, where you can restore a purchase or open the App Store to manage it.
What to include
The iPhone model, the iOS version, and what you expected to happen. Nothing you do in Kept leaves your phone, so we cannot see your moments; a screenshot helps.